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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Jefferson Paint Supplies’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Jefferson Paint Supplies’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 93 McIntyre Road, Sunshine North VIC 3020. Our ABN is 27 005 620 897. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
This Privacy Policy explains how the Jefferson Automotive Group manages your personal information.
It provides you with a general overview of:
This Privacy Policy will apply to any personal information we may collect directly from you or other sources (where relevant and legally permissible).
We may update this Privacy Policy from time to time.
This Privacy Policy was last updated on 30 November 2022.
We collect and hold the following types of information:
In some circumstances the law authorises us or requires us to collect certain information about you. There are laws that affect motor car dealers, including company and tax law and the Motor Car Traders Act which require us to collect personal information.
In certain circumstances we may be required to collect government-related identifiers such as your tax file number. We will not use or disclose this information unless we are authorised by law.
Unless impracticable or unreasonable to do so, we will collect information directly from you. This may occur, for instance, when you make use of our website, or when you contact us through telephone, email, online or hard copy communication in order to complete a product or service application or any other kind of administrative form.
In most cases we will obtain your consent to the purposes for which we intend to collect, use and disclose your personal information either at the time you engage us to provide you with a product or service, or as soon as practicable. Otherwise, unless we hear from you by one of the means set out in this Privacy Policy, by visiting a Group Website or using any of our products or services, or otherwise by providing us with your information, you agree to your information being managed in accordance with this Privacy Policy.
You may modify or withdraw your consent at any time by contacting us directly. If you do not give us consent or subsequently modify or withdraw your consent, we may not be able to provide you with the products or services you want. If you provide us with information about other individuals (such as employees, family members etc.) you must obtain their consent for us to use their information in accordance with our Privacy Statement prior to your disclosure to us or otherwise let us know if this is not the case.
If you do not provide us with your personal information we may not be able to:
If you have general enquiry type questions, you can choose to engage with the Group anonymously or use a pseudonym.
We might not always be able to interact with you this way however as we are often governed by strict regulations that require us to know who we’re dealing with. In general, we won’t be able to deal with you anonymously or where you are using a pseudonym when:
We will generally only use and disclose your personal information for the purpose that it was collected, any related purpose that you would reasonably expect us to use or disclose it for, or as permitted under this Privacy Policy or under law. The Group otherwise has a duty to maintain the confidentiality of its customer's information unless disclosure is permitted with your consent or compelled under law.
Your information may be used for the following purposes:
We will only use and disclose your sensitive information for the purpose it was collected or for any other directly related purpose that you would reasonably expect us to use it for. With your consent, we may use or disclose your information for additional purposes from time to time.
We may disclose your information to other companies within the Group and the following affiliates or third party service providers to assist us in providing, managing and administering our services and products:
As indicated above, unless you notify us otherwise, we may use your personal information to let you know about products and services from across the Group or our affiliates and business partners that we think may be of interest to you. You can choose not to receive this information from us by contacting us.
The Group may disclose personal information to overseas third parties who we believe are necessary to assist us in providing the relevant services and products to our clients or to enable them to offer their products and services to you. For instance, we may disclose personal information to the relevant vehicle manufacturer. We generally limit, however, the use and disclosure of any personal information provided by us to such third parties for the specific purpose for which it was supplied.
We may also disclose personal information to third parties such as contractors, agents and service providers when we outsource certain functions, including market research, direct marketing, claims handling and recruitment. This would also include our third party storage providers whom we may use from time to time to store information physically or electronically. Countries that we may disclose your information to include:
Disclosure may also be made to government, law enforcement, dispute resolution, statutory or regulatory bodies, or as required by law (including the Corporations Act and the Anti-Money Laundering & Counter-Terrorism Financing Act) In these circumstances, we will generally take reasonable steps to ensure we have contracts in place that contain an obligation for them to comply with the Act and the Privacy Policy (to the extent applicable). We will also make every effort to ensure that we only have business dealings with third parties that value privacy and information security the same way as us.
However, by providing us with your consent to collect, use, disclose and hold your information in accordance with this Privacy Policy, you acknowledge that we will no longer be required to take reasonable steps to ensure the overseas recipient's compliance with the Act in relation to the handling of your information and we will not be liable to you for any breach of any Australian privacy law by these overseas recipients under the Act or otherwise, and on this basis, you consent to such disclosure.
Your information may be held in physical format, as electronic data, or in our software or systems. In particular, we may store your information in cloud or other types of networked or electronic storage.
When all of our legal obligations to retain your information have expired or we no longer need your information for a purpose that it was collected, we will take such steps as are reasonable to destroy or de-identify it.
We take reasonable steps to ensure your personal information that we collect, hold and disclose is accurate, up to date and complete. However, we also rely on you to let us know of any changes or corrections required to your information. You should contact us at any time to update your personal information or advise us that the information we hold is not accurate, up to date or complete.
You can access or update your personal information, including opting out of receiving any marketing from the Group, in the following ways:
We are not always required to give you access to your personal information. If we do not provide you with access or refuse to update your information, we will provide you with the reason for refusal and inform you of any exceptions relied upon in writing. Some of the situations where we don’t have to give you access include when:
Your request to provide information will be dealt with in a reasonable time from receipt of your request.
If you have any questions or would like further information about our privacy and information handling practices, please contact us by one of the following means:
If you wish to make a complaint about a breach of the Act or this Privacy Policy, you may submit your complaint in writing:
We are committed to respecting your privacy and we will respond to you as soon as reasonably possible and within 14 days.
If, however, you feel that your complaint has not been resolved, then you may contact the Office of the Australian Information Commissioner on the details below:
For more information - https://www.oaic.gov.au/privacy/privacy-complaints
When you visit a Group website we use cookies for the purpose of improving your website experience, providing relevant advertising and assisting us with Google Analytics for statistical reporting.
In some instances when you visit a Group website we may automatically collect some information related to your visit including web server logs, date and time of your visit, your IP address, and the previous web site you visited. We collect this information to improve your browsing experience and our website(s).
The services we use, e.g., Google Analytics, may transfer this data to Google servers in other countries. No personally identifiable information is provided to Google.
You can engage with us through social media or through features such as plug-ins or applications on Group Websites that integrate with social media sites. You may also choose to link your account with us to third party social media sites. When you link your account or engage with us on or through third party social media sites, plug-ins, or applications, you may allow us and our affiliates to have ongoing access to certain information from your social media account (e.g., name, e-mail address, photo, gender, birthday, the posts or the 'likes' you make).
We take reasonable steps to protect personal information from misuse, interference and loss and implement physical, technical and administrative security standards to secure and protect your personal information from unauthorised access, modification or disclosure.
Our data handling security policies include but are not restricted to the following:
Please be aware that no data protection and security measures are completely secure. Despite all the measures we have put in place, we cannot guarantee the security of your information, particularly in relation to digital transmissions over the Internet. It may also not be practicable to know in which country your information may be held where networked or electronic storage solutions are adopted.
Accordingly, any information which you transmit to us is transmitted at your own risk. You must take care to ensure you protect your information (for example, by protecting your usernames and passwords, policy details etc.) and you should notify us as soon as possible after you become aware of any security breaches.
This web site may contain links to other web sites. We are not responsible for the security, content, conduct, privacy policies and related practices of those sites.
This Policy may change. We will let you know of any changes to this Policy by posting a notification on our website. Any information collected after an amended Privacy Policy has been posted on the site, will be subject to that amended Privacy Policy.